Terms of service

These Terms of Service (“Terms”) govern all website access, account registration, order placement, purchases, and communications between you (“Customer”, “you”) and Edikted (“Store”, “we”, “us”, “our”), the operator of the Shopify-hosted apparel store located at https://edikted.shop with official customer support email info@edikted.shop. This document fully complies with Shopify merchant operating rules, cross-border consumer protection laws, and global e-commerce compliance standards. All merchandise available for purchase on our website includes dresses, jumpsuits, skirts, tops, swim tops, cropped tops, tank tops, skorts, blouses, shorts, hoodies, and jeans. By browsing the website, creating a customer account, adding items to cart, or completing checkout, you unconditionally accept and agree to abide by every clause within these Terms of Service. If you do not fully consent to these Terms, you must cease all use of https://edikted.shop and refrain from placing any clothing orders. All official support inquiries, order disputes, policy questions, and service requests must be sent exclusively to info@edikted.shop for formal review and resolution.

1. User Eligibility & Account Security Rules

1.1 Minimum Age Requirement: You must be at least eighteen (18) years old to register an account, enter binding purchase agreements, and complete transactions on our Shopify store. Users under 18 years old may only shop with full written consent and supervision of a legal parent or guardian, who accepts complete liability for all orders, payments, and website activity linked to the minor user.

1.2 Account Responsibility: Upon creating a customer account, you bear full responsibility for protecting your login email, password, saved shipping addresses, payment information, and all actions performed under your account credentials. You are required to notify our team via info@edikted.shop immediately if you detect unauthorized login, password leakage, or fraudulent orders created using your account. We shall not be liable for financial loss, missing apparel, or unauthorized purchases caused by your failure to secure your account details.

1.3 Prohibited Account Activity: You may not create duplicate fake accounts, register profiles using stolen identity data, share your account with third parties for bulk resale, or exploit platform loopholes to manipulate pricing, discount codes, and promotional offers. We reserve the right to temporarily suspend or permanently delete any customer account without prior notice upon detection of fraudulent, abusive, or policy-violating behavior, consistent with Shopify’s anti-abuse platform regulations.

2. Product Descriptions, Pricing & Inventory Management

2.1 Product Imagery & Descriptions: All apparel photos, size charts, fabric descriptions, color swatches, and written specifications displayed on https://edikted.shop serve as reference materials only. Minor color deviations, fabric texture differences, and sizing variations may occur due to screen display settings, lighting during product photography, and raw material batch fluctuations for all clothing including swim tops, jeans, hoodies, dresses, and blouses. We maintain reasonable efforts to maintain accurate listings but do not guarantee every visual detail will match the physical garment perfectly.

2.2 Pricing Terms: All retail prices shown on our store are denominated in the currency displayed at checkout and exclude shipping fees, import duties, customs taxes, and local sales tax where applicable. We retain the right to adjust product prices, discount values, and promotional bundle rates at any time without advance customer notification. If an obvious typographical error results in an unrealistically low listed price for any apparel item, we reserve the authority to cancel the affected order and issue a full refund to the original payment method, with formal notification sent to the customer’s registered email address.

2.3 Inventory Limitations: All clothing styles, sizes, and colorways are available while stock lasts. Successful checkout completion does not guarantee order fulfillment if inventory runs out before warehouse processing. In the event one or more items within your order are out of stock, we will contact you via your Shopify account email to provide three resolution options: substitute similar apparel, partial refund for unavailable goods, or full order cancellation refund.

2.4 Swimwear Special Notice: All swim tops are classified as hygiene-sensitive goods and marked final sale once delivered, as outlined in our standalone Return & Refund Policy. Swim tops cannot be returned, exchanged, or refunded for hygiene protection purposes under any circumstances.

3. Order Placement, Payment & Warehouse Fulfillment

3.1 Binding Purchase Contract: Submitting a completed checkout order constitutes a legally enforceable sales contract between you and Edikted. Once payment is authorized and confirmed by Shopify’s integrated payment processing system, you are obligated to complete full payment for all selected apparel unless eligible cancellation is requested before the order status updates to “Processing” or “Shipped”.

3.2 Accepted Payment Methods: We support all payment gateways integrated with Shopify, including credit cards, debit cards, PayPal, Shop Pay, and other authorized third-party payment processors. You warrant that all payment credentials submitted belong to you, are valid, and you hold full authorization to use the payment instrument. Any unjustified chargeback filed without policy-compliant supporting evidence will trigger temporary account restrictions and formal review per Shopify dispute resolution rules.

3.3 Order Cancellation Rules: Unshipped orders fully pending warehouse processing may be cancelled with a complete refund issued if a cancellation email is submitted to info@edikted.shop before the order is marked “Shipped” in Shopify backend. Once dispatched to the shipping carrier, cancellation requests cannot be honored, and customers must follow the full return process detailed in our Return & Refund Policy to receive any applicable refund. Partial cancellation for individual clothing items within a multi-item order is permitted only for unprocessed inventory.

3.4 Processing & Delivery Timelines: Standard warehouse processing takes 1–5 business days excluding weekends and public holidays; processing timelines may extend to 7 business days during major holiday sales and flash promotions. Shipping transit estimates listed on our website are non-binding approximations only. We are not liable for delivery delays caused by carrier backlogs, customs inspection holds, natural disasters, labor strikes, or incomplete shipping addresses provided by customers at checkout. It is your sole responsibility to input accurate recipient names, street addresses, postal codes, and contact numbers during checkout.

4. Shipping & Delivery Liability

All shipping services, free standard delivery benefits, carrier responsibilities, customs charges, and lost/damaged package claim rules are fully governed by our dedicated Shipping Policy published on https://edikted.shop, which is incorporated into these Terms of Service by full reference. Key enforceable provisions include complimentary free standard shipping for all orders with no minimum purchase threshold, customer responsibility for all international customs duties and import fees, a 7-day window to submit transit damage claims, and transfer of loss risk to the customer once the carrier takes possession of packaged apparel. All shipping inquiries, address correction requests, and lost parcel claims must be sent to info@edikted.shop for official review.

5. Returns, Refunds & Exchanges

Every return, refund, and exchange activity is regulated by our separate Return & Refund Policy hosted on https://edikted.shop, which forms a legally binding supplement to these Terms of Service. Core enforceable rules include a 30-calendar-day return eligibility window counted from delivery confirmation, mandatory unworn/unwashed garment conditions with intact original tags, non-returnable swim tops and final sale clearance clothing, distinct shipping cost allocation for customer-initiated versus store-caused returns, and formal claim submission requirements for defective apparel. All return authorization requests must be approved via email correspondence with info@edikted.shop; parcels returned without prior written approval will be rejected by our warehouse with zero refund issued.

6. Permitted & Prohibited Website User Conduct

While accessing and using https://edikted.shop, you agree to comply with all restricted activity guidelines listed below; violation will result in immediate account restriction, IP blocking, and escalation to Shopify security teams for further platform enforcement:

6.1 Forbidden Automated Scraping: You may not deploy bots, crawlers, scraping scripts, or automated data mining tools to extract product photos, pricing data, customer information, or website content without our explicit written approval, violating Shopify platform security policies and global copyright laws.

6.2 Restricted Communication Content: You shall not send abusive, harassing, threatening, discriminatory, obscene, defamatory, or fraudulent text, images, or attachments to info@edikted.shop, product review sections, or website contact forms.

6.3 Anti-Fraud Provisions: You are prohibited from exploiting discount code glitches, manipulating cart totals, submitting fake damage evidence for refunds, or filing false lost package claims to obtain complimentary apparel or unauthorized monetary compensation.

6.4 Resale Restrictions: Unauthorized bulk resale of our dresses, jeans, hoodies, blouses, skorts, swim tops, and other apparel purchased from our store is forbidden without formal written wholesale cooperation approval issued via info@edikted.shop.

6.5 Impersonation Ban: You cannot impersonate Edikted customer service staff, Shopify support representatives, payment agents, or logistics personnel to deceive other shoppers for financial gain or personal data theft.

6.6 Malicious File Uploads: You may not send emails containing malware, viruses, harmful executable code, or corrupted attachments to our official support inbox or website upload forms.

We reserve the right to pursue formal legal remedies for any financial loss or brand harm created by prohibited user behavior.

7. Intellectual Property Ownership

7.1 Store-Owned Copyright & Trademark Content: All website text, product descriptions, brand logos, apparel photography, graphic design layouts, font styling, and original garment design artwork published on https://edikted.shop are exclusive intellectual property of Edikted, protected by international trademark, copyright, and trade dress regulations. You may not copy, reproduce, redistribute, edit, resell, or republish any store digital content for commercial or personal use without prior written consent sent and approved via info@edikted.shop.

7.2 Customer Submitted Content License: When you submit product reviews, outfit photos, feedback text, or inquiry messages to our website or support email, you grant us a permanent, non-exclusive, royalty-free global license to display, edit, and repost such content for marketing, product improvement, and customer education purposes. You confirm full copyright ownership of all media you submit and will not upload third-party copyrighted materials without legal permission.

8. Warranty Disclaimers

Our website and all apparel merchandise are provided “as-is” and “as-available” without any express or implied warranties to the maximum extent permitted by applicable consumer legislation. We disclaim all implied warranties of merchantability, fitness for a specific use, and non-infringement for dresses, jumpsuits, swim tops, jeans, hoodies, blouses, skorts, and all other clothing items sold in our store. We do not warrant uninterrupted, error-free website operation; temporary site downtime may occur for Shopify platform updates, server maintenance, or technical repairs without prior customer notification. No verbal or written guidance provided by our support team via info@edikted.shop creates any additional warranty outside the formal written policies published on our website.

9. Limitation of Liability

Edikted, its staff, operators, and Shopify platform partners shall not be held responsible for any indirect, incidental, consequential, special, or punitive damages arising from your website use or apparel purchases, including lost income, travel expenses, emotional distress, secondary property damage, or opportunity loss, regardless of the legal basis of the customer’s claim. Our total aggregate maximum financial liability for any order dispute, defective garment, shipping failure, or policy breach shall never exceed the full purchase amount you paid for the specific order triggering the claim. This liability limitation clause applies to all transactions unless overridden by mandatory local consumer protection laws that cannot be contractually waived.

10. Third-Party Platform & Service Providers

Our store operates entirely on the Shopify e-commerce platform, which maintains its own independent Terms of Service, Privacy Policy, and dispute resolution rules separate from our store policies. All payment processing, fraud screening, and cloud data storage functions are managed by Shopify and authorized third-party payment processors. We accept no liability for service outages, data errors, or privacy practices of external shipping carriers, customs authorities, payment gateways, social media platforms, or other linked third-party websites. You agree to comply with all official Shopify platform terms while completing purchases on https://edikted.shop.

11. Integration with Privacy Policy

Your submission of personal identifiable information including full names, shipping addresses, contact numbers, payment details, and order history records is governed by our standalone Privacy Policy published on our website, which is fully incorporated into these Terms of Service. All customer data handling procedures align with Shopify’s global data protection standards and cross-border privacy regulations. All privacy-related requests, data deletion applications, and cookie setting inquiries must be directed to info@edikted.shop.

12. Policy Modification Rights

We retain the absolute right to revise, update, amend, or remove any section within these Terms of Service at any time without individual customer advance notification. Revised policy versions will be permanently posted on https://edikted.shop with an updated effective date clearly displayed at the top of the document. Your continued website browsing, cart additions, account logins, and new apparel orders placed after policy updates constitute your full acceptance of all revised Terms. All orders completed prior to a policy modification remain governed by the Terms of Service version active at the time of original checkout.

13. Dispute Resolution & Governing Rules

13.1 Informal Direct Resolution: All complaints, disagreements, and claims arising from your use of our store must first be submitted to info@edikted.shop for informal mediation before initiating formal platform or legal action. Our customer service team will review your written claim and deliver a formal resolution response within 24 standard business hours of receipt.

13.2 Shopify Official Mediation: If a mutually satisfactory resolution cannot be reached directly with our support team, either party may submit a formal dispute ticket through Shopify’s built-in buyer-seller dispute resolution portal. All order records, email correspondence screenshots, garment photos, and policy documents hosted on https://edikted.shop are recognized as valid supporting evidence for Shopify platform arbitration.

13.3 Governing Law: These Terms of Service are governed under the laws applicable to Shopify global merchant operations without regard to conflict of law provisions. Any formal legal proceeding related to store transactions shall be filed within the jurisdiction specified by Shopify’s standard merchant contractual terms.

14. Severability Clause

If any single provision contained within these Terms of Service is deemed invalid, unenforceable, or illegal by a court of competent jurisdiction or Shopify official arbitration panel, all remaining clauses and conditions shall remain in full legal force and effect. The invalid provision will be replaced with a valid alternative clause that achieves the original commercial intent of the stricken language as closely as legally permissible.

Official Store Contact Information

Official Website: https://edikted.shop

Customer Support Email: info@edikted.shop

All formal communications regarding order assistance, policy interpretation, wholesale cooperation, dispute mediation, customer complaints, and service feedback must be sent exclusively to the listed official support email address. No unofficial social media messages, third-party messaging platforms, or unknown mailboxes will be monitored or responded to for official store business matters.